Oculus occasionally has some issues, so here is some standard things to do for troubleshooting.
Nothing showing up on screen?
- Make sure all cords are plugged in correctly
- Make sure the Oculus App is open
- If you can still hear sound but see only a black screen: have an administrator come and run the Oculus Setup Wizard, they will need to select fix Oculus.
- This error usually only occurs when switching what headset is hooked up to which pc
Game or Menu Appearing Off in the Distance/ Not in Front of You?
- Press the Menu Button on the Right Controller, on the menu that pops up hit 'Reset View'
Touch Controller Not Connecting?
- Press the Menu and Upper Button like during initial setup
- Batteries could also be dead, take them out and put fresh ones in!
How to Slide the Battery Cover off to replace the Battery
- Hold the Touch Controller with the side that has no button facing up
- Place your thumb towards the top and firmly slide it down
- This should open the panel and then you can swap the batteries out
Note: the Battery cover is magnetized to stay on and can feel like its not budging, try changing the angle your pushing at and try again
Motion Sick?
- People new to VR should keep their playtime roughly to 30 min at a time
- Most games will allow for seated play which also reduces motion sickness
- Stop playing as soon as you feel sick
Adjust the volume?
- The Oculus volume is not the Windows Volume, you have to go into devices and adjust the volume there
Game not loading?
- Press the home button, click the 'Quit Game', and try reloading the game again
- If the game continues not to load, Quit the Oculus App and try opening it again
- If neither of the above work, contact LCIS or a Lab Tech for assisstance